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Privacy Policy

How Format Converter handles files, usage data, and account information.

Last updated: 2026-06-12

Introduction

Format Converter is designed as a privacy-first file conversion tool. Supported conversions run in your browser whenever possible, which means your files do not need to be uploaded to our servers for those tasks.

Files You Convert

For browser-based tools, files are processed locally on your device. We do not receive, store, or review those files. If a future tool requires server-side processing, the page will make that clear before you use it.

Information We May Collect

We may collect limited information needed to operate and improve the service:

  1. Usage Data - Pages visited, tool interactions, browser type, device type, and error events.
  2. Account Information - Name, email address, and authentication details only if you create an account or use account-based features.
  3. Support Information - Messages, screenshots, or attachments you choose to send when contacting support.
  4. Payment Information - Billing details handled by third-party payment processors if paid features are enabled. We do not store full card numbers.
  5. Cookies - Small files used for preferences, authentication, security, and analytics when those features are enabled.

How We Use Information

We use information to provide the service, improve tool reliability, respond to support requests, protect against abuse, and maintain optional account, billing, or admin features.

Data Sharing

We do not sell personal information. We may share information only with service providers who help operate the site, when required by law, or when needed to protect the rights and security of the service and its users.

Data Security

We use reasonable technical and organizational safeguards, including HTTPS and access controls. No internet service can guarantee absolute security, but the local-first design reduces file exposure for supported conversions.

Your Choices

You can avoid account data by using public tools that do not require sign-in. You can also request access, correction, export, or deletion of personal information associated with an account or support request.

Changes

We may update this policy as the product changes. When we make material changes, we will update the date on this page.

Contact

If you have questions about this Privacy Policy, please contact us through the support options on the website.